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5 How Do I...

 

5.1 Do I really want to allow everything that my users ask for?

  It's entirely possible that the answer is ``no''. Each site has its own policies about what is and isn't needed, but it's important to remember that a large part of the job of being an organization's gatekeeper is education . Users want streaming video, real-time chat, and to be able to offer services to external customers that require interaction with live databases on the internal network.

That doesn't mean that any of these things can be done without presenting more risk to the organization than the supposed ``value'' of heading down that road is worth. Most users don't want to put their organization at risk. They just read the trade rags, see advertisements, and they want to do those things, too. It's important to look into what it is that they really want to do, and to help them understand how they might be able to accomplish their real objective in a more secure manner.

You won't always be popular, and you might even find yourself being given direction to do something incredibly stupid, like ``just open up ports foo through bar''. If that happens, don't worry about it. It would be wise to keep all of your exchanges on such an event so that when a 12-year-old script kiddie breaks in, you'll at least be able to separate yourself from the whole mess.

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